Aurora's Kitchen
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    • About Us
    • Gallery
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    • Menu/Tasting
    • Contact
    • FAQs
    • Testimonials
    • Valentines
    • Christmas
Aurora's Kitchen
  • Home
  • About Us
  • Gallery
  • Prices
  • Menu/Tasting
  • Contact
  • FAQs
  • Testimonials
  • Valentines
  • Christmas

FAQs

Frequently Asked Questions

A few of our most popular questions...

Do you deliver the cake?

All wedding cakes are delivered and set up at your venue to ensure they arrive in perfect condition. This is included in your total price within the first 30 minutes from our location. Further distance mileage and delivery time (including congestion charges and tolls) will have a further charge.


Celebration cakes, cupcakes and other items are to be collection only unless specially requested.

How far in advance do we need to book?

Ideally as soon as possible so that you secure your date. You don't have to know exactly what you want at this stage as we can finalise the finer details later. Bookings for wedding cakes tend to be around 12 months in advance but if yours is sooner, drop us a line as we may have availability for your date.


Celebration cakes are usually booked around a month in advance, but again get in touch as we may be able to accommodate your booking.

Can we taste the cake before we commit?

Yes, please do!  We have tasting boxes available to purchase. These contain 4 dessert portion flavours of your choice and are posted out to you through your letter box. They cost £25 per box and you can order as many as you wish. If you decide to book with us then the cost of one box is deducted from your final total as a thank you.


You can order your tasting box HERE.

Can we have more than one flavour in our cake?

Of course! You can have a different flavour for each tier of your wedding cake, although you may want to take into consideration what you choose if your sponge is going to be visible, We have a variety of flavours to choose from our menu page, or if you have your own ideas then let us know!

How much is the deposit?

We ask for 25% deposit on wedding cakes to secure your date. At this stage you do not need to know all the final details of your cake as these often change as you start planning your wedding. The final balance is required 4 weeks before your wedding date, and this can be paid in one payment, or installments up until that date.


Celebration cakes and other items require payment in full at time of booking.

What areas do you cover?

We are based in Surrey, and also cover areas such as Berkshire, Middlesex, Hampshire, Sussex and Buckinghamshire. We have been known to go as far afield as Newcastle so if your venue is in a different location, chat to us and we will see if it is possible.

Do you hire cake stands?

Yes we do. We have a variety of stands available to suit different styles of cakes. Cake stand hire is £40 with a £50 - £100 security deposit. Once the stand is returned to us in the same condition it was rented the deposit will be returned to you.


You are welcome to return the stand in person, however for convenience we can arrange a DPD courier booking so that all you have to do is package the stand securely and drop off at a local drop off point. The charge will be added to your final total.

If your question isn't listed above then feel free to drop us an email.

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ORDER YOUR TASTING BOXES NOW!

Our wedding cake tasting boxes have launched and are ready to order now! 

Head over to the TASTING page for more details, and to place your order.

Order Now!

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